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Search on your own using our state-of-the-art finder tool, or get personalized help from one of our Primary Care Advocates, who are just a phone call away.

Senior couple using a tablet to find answers to their questions about Medicare

Medicare Questions: How to Find the Answers You Need

Finding the answers to your Medicare questions shouldn’t have to be stressful and time consuming. Keep reading to learn more about where to go with your questions about Medicare plans, providers and doctors near you, and more.

Am I eligible for Medicare?

To start, figure out if you’re eligible for Medicare by contacting Social Security. Creating a “my Social Security” account will also allow you to:


  • Request replacement Medicare cards
  • Report changes in personal addresses and phone numbers.

For more information, visit socialsecurity.gov or call 1-800-772-1213.

Are you struggling finding the answers to your Medicare questions?

Generally, visiting Medicare’s website is the fastest way to get your most common questions answered. It provides a vast selection of information such as local Medicare doctors, health care providers and suppliers who participate in Medicare.



You can also create an account on Medicare’s site. This allows you to:


  • Manage your personal information, like medical conditions and allergies
  • Print copies of your Medicare card
  • Track your Medicare claims

With such an overwhelming amount of information, you may struggle navigating the site on your own. If so, a Primary Care Advocate from NewPrimaryCare.com™ can walk alongside you, as you learn more about Medicare.

How can I find out my deductible?

For more immediate questions like claim status, deductibles and reporting fraud, you can call 1-800-MEDICARE. You’re also able to call in to appeal coverage or payment decisions and get information about coverage, benefits and preventive services.

Which Medicare plan is right for me?

With many different plans and variations, you probably have a lot of questions about Medicare coverage. Knowing which plan is right for you can be challenging.


Medicare Part A covers:


  • Inpatient hospital stays
  • Nursing facilities
  • Hospice care
  • Some home health care

Medicare Part B covers:


  • Certain doctors’ services
  • Outpatient care
  • Medical supplies
  • Preventive services

Medicare Advantage plans, or Part C, are a little different. These are offered by Medicare-approved private companies. Most Advantage plans include drug coverage, but many will vary based on the company.

Have More Medicare Questions?

To find a new primary care provider who accepts Medicare and provides value-based care, search NewPrimaryCare.com or contact one of our Primary Care Advocates today!